Contact Us​

E-commerce Platform Order Screenshot
(Must clearly display: Platform name, order number, purchase date/time, product name, payment information)
1. Required Warranty Documentation
To ensure efficient processing of your warranty claim, please prepare the following documents:
Screenshot of your e-commerce order
(Clearly show: Platform name, order number, purchase date/time, product name, payment details)
2. Warranty Processing Timeline
The entire process will be completed within 14 business days from the date of your successful warranty submission.
Note: Delays may occur due to:
Public holidays (processing time will be extended accordingly)
Missing/incomplete documentation or information from the customer
Click to view Warranty Policy